Terms of service

1. About us

This website is operated by Jayz Royal Ventures LLC, trading as Storybook of Us ("we", "us", "our"). By using the site or buying from us, you agree to these terms, together with our Refund, Shipping and Privacy policies.

2. Personalized products

Our storybooks are made from the names, text, choices and characters you provide. You're responsible for checking your preview carefully before you order. What you approve is what we print. You must have the right to use any names and text you provide, and you must not submit content that is unlawful, hateful, or infringes anyone else's rights. We may refuse or cancel any order that breaks these rules and refund you in full.

3. Previews and colours

Your preview shows your book's actual pages. Printed colours can look slightly different from screens, which is not considered a fault.

4. Prices and payment

Prices are shown in US dollars and may be converted to your local currency at checkout. Prices may change without notice. We may cancel an order if a pricing error occurs, with a full refund.

5. Delivery estimates

Delivery times shown on the site and in our Shipping policy are estimates that include printing time. They are not guarantees, and we are not liable for carrier delays, customs delays, or delays caused by an incorrect address.

6. Our illustrations and designs

The illustrations, characters, page designs and text templates in our books belong to us. Your book is for personal use, and you may not resell or reproduce our designs commercially.

7. Liability

We're responsible for providing products that match your approved preview and arrive in good condition, as set out in our Refund policy. We're not liable for indirect losses. Nothing in these terms excludes rights you have under the consumer protection laws that apply to you, including US federal and state consumer protection law and, where applicable, the Australian Consumer Law and the UK Consumer Rights Act.

8. Changes to these terms

We may update these terms from time to time. The version on this page when you order applies to your order.

9. Contact

Questions? Email support@storybookofus.com or use our contact page.