Contact

Questions about an order, a book you're part-way through, or whether this is the right gift? Ask us — a real person reads every message and we reply within one business day.

You can also email us directly at support@storybookofus.com.

Before you write, these might save you the wait:

• Where's my book? See Track Order. Printing takes 3–5 business days before anything ships, so tracking numbers are not instant.
• I need to fix a typo. Email us within 24 hours of ordering with your order number and we'll correct it before it goes to print.
• How long will it take? See How It Works for the full stage-by-stage timeline.
• Something arrived damaged or wrong. Send a photo and your order number and we'll reprint it free — that's our Love-It Promise.